Talk with us!

CONDITIONS OF PURCHASE 

1. GENERAL 

These General Conditions of Contract (hereinafter, the "General Conditions"), together with the particular conditions that may be established, regulate the conditions for the purchase of products through the website www.estrenatubolso.com (hereinafter, the "Website"). Web "or the" Portal "), owned by Paula Martínez Prieto (hereinafter THE COMPANY), with NIF: 39453825-Q.

The use of the Website services, as well as the acquisition of any of the products offered, implies the acceptance of the User, without reservations of any kind, of each and every one of these General Conditions. The registration in the Portal and the use of the services implies that your data as a User will become part of the files of THE COMPANY, and its treatment will be in accordance with the provisions of the Legal Notice, which the User expressly declares to know and accept.

THE COMPANY provides information about products, and offers the possibility of its acquisition through the Website. The persons who intend to acquire products must have the status of "Registered User", which is acquired by completing the respective registration form prior to the purchase process and following the steps that THE COMPANY subsequently communicates through the Website. These General Conditions, together with the Legal Notice of the Website, are the only conditions applicable to the use of the Portal and the purchase of the products through it and replace any other conditions, except prior agreement and in writing between THE COMPANY and the user.

Consequently, the User who accesses the Website, registers and makes the purchase of products through the Portal accepts to submit and is bound by the General Conditions, the Legal Notice as they are drawn up at the moment in which the user is accessed. Website. Every User who registers to the Website must be at least eighteen (18) years old.

2.- PRODUCT INFORMATION

The photographs, graphic or iconographic representations and videos related to the PRODUCTS of THE COMPANY, as well as trade names, trademarks or distinctive signs of any kind contained in the Website, are intended to provide the most information, however, the User must Bear in mind that they have a guiding purpose and, consequently, lack exhaustive character. Therefore, THE COMPANY declines any responsibility for the appearance of errors in said information, although it undertakes to take all the measures at its disposal to correct as soon as possible the aforementioned errors or omissions after having been informed of them.

THE COMPANY reserves the right to decide, at any time, the products offered to Users through the Portal. Thus, THE COMPANY may, at any time add new products to those included in the Portal, understanding, unless otherwise provided, that such new products will be governed by the provisions of the General Conditions that are in force in that moment.

Likewise, THE COMPANY reserves the right to stop providing access, at any time and without prior notice, to any of the products offered on the Portal. In the event that, due to circumstances of force majeure, a product is not available after the purchase has been made, THE COMPANY will inform the User by email of the total or, where appropriate, partial cancellation of the order. The partial cancellation of the order does not give the right to cancel the entire order, without prejudice to the exercise of the right of withdrawal corresponding to the User in accordance with the provisions of these General Conditions.

3.- PRODUCTS PURCHASE

In order to proceed with the purchase of the product, the registered User, who must be over eighteen (18) years old, must select the product he wishes to purchase and add it to the Shopping Basket. Next, the selected products will be indicated for their purchase and the User must select between the shipment of the products to the address entered in his registration data (being able to choose between any of the addresses contained in his registration data). Finally, the user must make the payment.

The name of the User, the email address and the password provided to THE COMPANY are identifying and enabling elements to access and make purchases and are personal and non-transferable. The User's name, password and email address may be modified, in which case the password, User name and / or modified email address will lose their validity.

Once the purchase process is completed, THE COMPANY will send an email confirming receipt of the order to the email address provided by the User within twenty-four (24) hours after the order has been made. The confirmation of the order sent by THE COMPANY will not be valid as an invoice, only as proof of purchase. The Customer Service Department of THE COMPANY shall send the User the corresponding invoice within a period of less than thirty (30) days from the execution of the purchase.

4.- PRODUCTS PRICES

The prices of the products offered through the Website include all applicable taxes. The shipping costs of the products on behalf of the buyer, will be detailed and broken down in the "Basket" section of the Website.

THE COMPANY reserves the right to modify the prices reflected in the Website, at any time. The products will be billed at the current price reflected on the Website, at the time of order registration.

The products purchased will be delivered to the person and to the address indicated in the order. By default, the invoices will be sent to the email address indicated by the client at the time of his registration in ESTRENA TU BOLSO. There will be no delivery or delivery of orders on Saturdays, Sundays and holidays. However, your delay will not imply or cancel the order or compensation.

An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the delivery receipt.

It is up to the customer to check the status of the goods upon receipt and indicate any anomalies on the delivery receipt. For shipments outside of Spain and Portugal, contact us.

5.- PAYMENT OF THE PRODUCTS

The payment of the price of the goods purchased and the shipping costs, which will appear on the screen, can be done by:

  • Payment by card (POS).
  • Paypal.

To proceed with the payment, the User must follow the instructions that appear on the screen depending on the payment system chosen.

The User must notify THE COMPANY, through info@estrenatubolso.com any undue or fraudulent charge on the account provided for purchases on the Website, in the shortest time possible, in order that THE COMPANY can perform the managements that you consider convenient.

SECURE PAYMENT

As an electronic payment system, THE COMPANY is attached to the electronic commerce payment gateway. All data provided for this purpose is encrypted under the SSL (Secure Socket Layers) protocol. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible to the User's computer and the Website. In this way, using the SSL protocol guarantees:

1. That the Client is communicating his data to the server center of THE COMPANY and not to any other that tries to pass itself off as this one.

2. That between the Client and the server center of EMPRESA the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties.

6.- SHIPPING AND DELIVERY OF PRODUCTS 

SHIPMENTS

All orders placed out of our warehouses within a maximum period of 24 hours once payment is received.

Deliveries will be made on weekdays. No deliveries will be made on Saturdays, Sundays, or holidays.

If you are not at the place of delivery when the carrier is going to deliver your order, they will contact you again to arrange a new delivery.

In the event that the shipment is returned to THE COMPANY for reasons attributable to the User, he must pay the shipping costs for his shipment to be redirected.

DELIVERY

THE COMPANY agrees to deliver the products purchased by the User in the purchase process in the shortest possible time, and in any case, within thirty (30) calendar days from the date of formulation of the order. Delivery will be made at the address indicated for this purpose in the registration process.

THE COMPANY will not be responsible for errors or damages caused in the delivery when the delivery address provided by the User does not conform to the place of delivery desired by the same.

  • NATIONAL DELIVERIES

PENINSULA

Shipments made in mainland Spain will be delivered within an estimated period of 1-2 working days via courier service. This distribution period begins once the payment has been received.

Orders will be sent through TIPSA or MRW, providing the customer with a tracking number.

BALEARIC ISLANDS, CANARY ISLANDS, CEUTA AND MELILLA

Shipments made outside the peninsular territory (Balearic Islands, Canary Islands, Ceuta and Melilla) will be delivered within an estimated period of 3-5 working days. This distribution period begins once the payment has been received.

Orders will be sent through Correos, providing the customer with a tracking number.

  • DELIVERIES IN THE REST OF COUNTRIES

The shipments made in the European Economic State will be delivered within 2-3 working days.

Orders will be sent through UPS, providing the customer with a tracking number.

In no case, the company takes charge of the expenses derived from the management or the import of the products related to the customs of the country of destination. These must be paid in full by the client.



7.- RETURN OF PRODUCTS

(i) Right of withdrawal

The User will have a maximum period of seven (7) calendar days from the delivery of the product to cancel, totally or partially, the purchase of the product, in accordance with the applicable legislation.

Once the term of seven (7) calendar days has expired, THE COMPANY will not accept returns for the withdrawal of product purchases.

In the event of abandoning the purchase of a product, the User must contact THE COMPANY by sending an email to info@estrenatubolso.com

In the case of physical products, in the event of abandoning the purchase, the following requirements must be met:

1) The product must be in the same condition in which it was delivered and must retain its original packaging and labeling and, if applicable, documentation and original accessory elements that came with it. If this were not the case, the company reserves the right to refuse the return.

2) The return to THE COMPANY must be done using the same box or envelope used in the delivery or, failing that, in a similar format that guarantees the return of the products in perfect condition.

3) A copy of the proof of purchase and the delivery note of the products must be included in the package, which also indicates the products returned and the reason for the return. 

(ii) Return of defective products.
Without prejudice to any other rights that may correspond, the User will be entitled to reimbursement of the price of defective products or products delivered if they do not correspond to the order made by the User. In cases of return to THE COMPANY of defective products or products that do not correspond to your order, this must be done by the User through the procedure established in section (i) above, although the User, in this case, shall not deal with the return costs of these products. Provided that the User has followed the procedure established in section (i) above and the requirements established in this section have been met, THE COMPANY will refund the price paid for the returned products that are defective or that do not correspond to the order of products made by the User, in accordance with the provisions of subsection (iii) below. 

(iii) Reimbursement of the price of the products to the User

Provided that the User has followed the procedure established in this section and the requirements established in it have been met, THE COMPANY will refund the price paid by the User corresponding to the returned products. To do this, a voucher will be issued without an expiration date, which can be used by the USER at any time,

In the event that the return is made in the exercise of the right of withdrawal of the User described in section (i) THE COMPANY will not pay or deal with the costs and / or return costs that must be borne by the User (€ 10 in the case of returns in the peninsular territory).

The User shall not be entitled to a refund of the price of returned products that are not in the same condition in which they were delivered, or the requirements established in these General Conditions have not been met.

The partial returns of an order will result in the refund of the price corresponding to the product or products actually returned.

THE COMPANY will manage the order to return the price by means of the same payment system used by the User for the purchase of the products, within a period of thirty (30) days from the collection of the returned order and once THE COMPANY has verified that the products subject to return comply with the requirements established in sections (i) and (ii) above. The application of the refund of the price in the User's account will depend on the bank.

Items purchased in the PROMOTION section or through the deferred payment method are not allowed in return.

The COMPANY makes available numerous images to the client so that the client can fully appreciate the characteristics of the product before making his purchase.

Likewise, STRAY YOUR BAG, has a direct channel of communication, either via e-mail or phone, to clarify the customer any questions about the articles.

RETURN FEES

  • SPAIN: 10€
  • CANARIAS AND BALEARIC ISLANDS: 20€
  • INTERNATIONAL SHIPMENT: 100€

 8.- MODIFICATION OF THE GENERAL CONDITIONS

The company reserves the right to modify at any time the conditions determined here, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change.

Any modification of these legal conditions will be published at least ten days before its effective application. The use of the Web after said changes, will imply the acceptance of the same. The validity of the aforementioned conditions will be based on their exposure and will be in force until they are modified by others duly published.

  9.- COMMUNICATIONS BETWEEN THE COMPANY AND THE USER

All communications between THE COMPANY and the User relating to these General Conditions or to the acquisition of the products through the Website, will be made in writing and in accordance with the communication procedures established in these General Conditions for each particular case.

For the rest of the cases that are not expressly regulated in these General Conditions, the communications that the User intends to send to THE COMPANY will be directed to the address of THE COMPANY and will be made in writing and through a system that allows to prove the content and reception by THE COMPANY of the corresponding communication.

10.- INTEGRITY OF THE GENERAL CONDITIONS

These General Conditions, and the Legal Notice constitute the express and unique will of THE COMPANY and the User in relation to its purpose and invalidates and substitutes any other agreements or contracts, verbal or in writing, reached by the parties beforehand.

11.- PARTIAL NULLITY

In the event that any Clause of these General Conditions is declared void, it will proceed to the withdrawal or replacement of the same. In any case, said declaration of nullity will not affect the validity of the rest of the provisions included in these General Conditions.

12.- LAW AND APPLICABLE JURISDICTION

These General Conditions are governed and interpreted in accordance with current Spanish legislation.

In the event of any type of discrepancy or claim between the parties in relation to the fulfillment or content of these General Conditions, the parties agree to submit the decision of the matter raised to the Courts and Tribunals of Vigo, unless the Applicable law provides otherwise.

Product added to wishlist
Product added to compare.

Our store uses cookies to improve the user experience. We recommend you accept its use to take full advantage of the navigation. More information